2023 Customer Satisfaction Survey

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Name*
First Last
Email*
Company
Communication
How would you rate your satisfaction with the communication you received from our team?*
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Did our team communicate in a timely manner?*
Very Untimely Untimely Neutral Timely Very Timely
How responsive or unresponsive was our team?*
Very unresponsive Unresponsive Neutral Responsive Very Responsive
How could our team have communicated with you better?
Installation
Was your order installed and/or completed when you expected it?*
Fell Short of Expectation Expectation Not Met Neutral Met Expectation Exceeded Expectation
How was the quality of the product when the install was complete?*
Very Unsatisfactory Unsatisfactory Neutral Satisfactory Very Satisfactory
Other
What is one thing we could do to improve your overall experience?*
Is there anything else you'd like to share or suggest to help us improve?

Communication